General Specifications and Conditions

Prices

The published prices are in U$A Dollars and subject to possible changes without previous notice because of raises in the provider' price lists. All of our prices will be verified at the moment of the reservation. Our price list is valid through 2004.

Changes and Rejections

The passengers who voluntarily revoke any ordered and paid services or any part of it shall not receive any refund or readjustments in the total prices of the tour.

Booking

They can be done by phone, fax, e-mail or by the options at our web site in internet from Monday to Friday 09:00-20:00, and Saturdays from 09:00 to 13:00 hours. TURIFAX offers also a special 24 h. –7d. human response service, technical advice and support system by phone:

+51(1) 9814-8330 +51(1) 9574 3800

in Lima, Peru - dial directly the number.

In case we can't confirm the reserve in the requested hotel, we will offer a second option as soon as possible.

Your booking must indicate :

Name of passenger /s or group /s.
Passenger's nationality and language /s.
Arrival and departure flight.
Names of hotels and type of room preferred.
Code and type of program /s or package /s required.
Specificy additional services required.
Guides

We can supply by order a complete team of experienced guides in Spanish, English, French, and several other languages.

Payments

Payments can be made by bank transference or with major Credit Cards:

VISA
MASTERCARD
AMERICAN EXPRESS
Contact us for further details.

When paying with Credit Card please print and fill the Visa/Amex Moto-Form or the MasterCard Moto-Form and send it by Fax to TuriFax S.A.C.

In the case of groups we request a 50% prepayment that must be done 30 days before the arrival of the group. The other 50% must be completed 15 days before the arrival date.

Hotels In/Out

The rooms will be normally given at noon unless indicated differently. If the passengers arrive earlier, the entry will be submitted to the availability of rooms. The last day, rooms must be returned until 12 noon, except for Cusco ( Cuzco ) where the check out is until 08:00 am.

Transportation

In all cases, transportation is provided in one opportunity and in the flights that have been confirmed, if any passenger /s arrive /s in another flight they will have to find their own means of transportation to the hotel, without refund.

Responsability

TURIFAX SAC. reserves the right to vary the itinerary of the trip /s and the hotel /s selected if it where indispensable for a better organization or due to circumstances out of our control.

The hotel /s selected can be substituted for others of the same category, price and location.

TURIFAX SAC. declines all responsibility due to delays, advances, or cancellations of the airlines and if this generates further expenses they will be on account of the passenger.

The baggage, jewellery, and personal belongings, will be entirely and solely under the responsibility of the passengers.

Cancellation or No-Show

Each cancellation of services by the passenger implies a penalty that varies depending on the cases or services required, plus the real expenses generated in the making of the reservation in accordance to the policies of cancellation of the service provider.

It is considered a "No Show" case when the passenger is not present at the starting point of the services, it will be considered as a voluntary refusal of the services, and will be subject to the conditions specified for this case.

Restrictions Notice

Turifax SAC does constant efforts to actualize the information provided to its office and to its costumers. Being the information conditioned to data provided by thirds, the information provided in this "General Specifications and Conditions" and / or in any of our TURIFAX Manual of Services" and / or in any of our web pages related to the services offered by TURIFAX, is provided "as is".

In no event shall TURIFAX or any of its employees be liable to anyone for any damages or any consequential, special, incidental or indirect damages of any kind arising out of the materials mentioned above and / or the services provided by TURIFAX , and / or incurred by use or misuse of the information contained in the material mentioned above.

Turifax SAC. reserves the right to make changes to the terms, conditions and pricing for any and all services, programs or packages and / or in any of the materials and sources mentioned above, to its content and / or to its services and / or to its policies at any time without notice.

Should anyone have any complaint or judicial case this shall be proceed in the jurisdictions of the city of Lima, Peru.

Any questions or additional information can be made in our contact form

 

 





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